Administration
Manage Resolve users, departments and request configuration.
Active Users
6
Departments
6
Categories
6
Workflow Statuses
7
Users
Manage team members, job titles, departments and account status.
6 active
0 inactive
Departments
Maintain the departments used by users and work requests.
6 departments
Categories
Configure the types of work that can be submitted.
6 categories
Priorities
Manage priority levels, colours and display order.
4 priorities
Statuses
Configure workflow stages and closed-request behaviour.
7 statuses