Priorities

Manage request priority levels and display order.

Order	Priority	Preview	Requests	Status
1	Low priority-low	Low	1	Active
2	Medium priority-medium	Medium	3	Active
3	High priority-high	High	3	Active
4	Critical priority-critical	Critical	1	Active

Priority name

Sort order

Enter 0 to place it at the end automatically.

CSS colour class

Examples: priority-low, priority-medium, priority-high or priority-critical.

About priorities

The sort order controls how priorities appear in dropdowns and reports. Priorities already used by requests should be marked inactive rather than deleted.