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MJ
Mark Johnson Service Desk Lead

Dashboard

Overview of current work requests.

Create Request
Open Requests
7
In Progress
1
Overdue
1
Completed
1

Requests by Status

Current workflow distribution.

Workload by Team Member

Open requests currently assigned.

Recent Requests

Recently created or updated work.

View all
Reference Title Requester Assigned To Priority Status Due Date
REQ-1008 Network Issue James Brown Mark Johnson Medium New 05 Aug 2026
REQ-1007 Test Daniel Lee Mark Johnson Critical New 04 Aug 2026
REQ-1023 Email not synchronising on mobile Daniel Lee Sarah Williams Medium Awaiting Information 29 Jul 2026 Overdue
REQ-1024 Laptop not connecting to VPN Emily Davis Mark Johnson High In Progress 31 Jul 2026
REQ-1021 Incorrect totals in monthly finance report Daniel Lee James Brown High Testing 01 Aug 2026

Recent Activity

Latest updates across Resolve.

Mark Johnson priority changed
REQ-1007 — Test

The request priority was updated.